For over a year, we have been support services to Care Quality Commission’s Experts by Experience, in partnership with Remploy. CQC are regulators of adult social care and health services in England. A CQC’s Expert by Experience is someone who takes part as a member of the CQC inspection team in hospitals, care homes, domiciliary care providers to help the CQC inspector find out about the quality of the government regulated care or health service. EXEs have first-hand experience of services, they often have great insight and know what questions to ask people to find out what a service is like. We enable our EXEs to be skilled. We provide training on CQC’s policies and procedures, report writing and Co Productions to promote service user involvement. We liaise with CQC inspectors to ensure support and wellbeing of EXEs are promoted. We provide training to enable them to participate as a valued member of CQC’s inspection teams, across London and South England.
Care Quality Commission’s Experts by Experience Reeta Ram