Our Policies

/Our Policies

Our charges

We have a simple, transparent fee structure for all our dementia assist services.

Our fee structures have been designed to allow you to clearly see what you are paying us for. We will clearly explain in writing recommended next steps and estimated fees for each component before any work is carried out, which makes our involvement completely transparent throughout. Further detail about the payment options on offer will be set out in attached Terms of Business.

We are clear in our charging. Our fees will reflect the nature of the advice given and the complexity and scope of the work involved. You can pay-as-you go or opt for a fixed price package and we do not tie you into any contracts with our 24 hour cancellation policy.

In most cases we would not charge for an initial meeting to discuss your specific circumstances and requirements. At this meeting we would also describe our range of services and payment options.

Our policies & insurance

We operate a Vulnerable Adults Safeguarding Policy and Statement of Values.

You have full control of who can access your data. We ensure the information you receive and share is completely confidential, secure and in your control and in line with our Safeguarding Policy.

At any time you can request all our company Policies and Procedures – including Data Protection, Safeguarding, Equality, Ethics, Conflicts of Interest, Anti-Bribery, Complaints and Safe Working Practices.

All feedback is welcomed. Dementia Partners Ltd is registered at Companies House in England and Wales Company No: 08074401 and is rebranding the business services of Deccs to Dementia Partners.

Reeta Ram holds professional indemnity insurance and public liability insurance cover for services provided. Dementia Partners Limited is registered at Companies House in England and Wales Company No: 08074401 Hamilton House 25 High Street Rickmansworth Hertfordshire England WD3 ET.